FAQ - The Green Store
50333
page-template-default,page,page-id-50333,eltd-core-1.0.3,ajax_fade,page_not_loaded,boxed,borderland child-child-ver-1.0.0,borderland-ver-1.13, vertical_menu_with_scroll,smooth_scroll,,grid_1300,wpb-js-composer js-comp-ver-4.7.4,vc_responsive
 

FAQ

Get answers to your questions here
The Green Store FAQs

Everyone has questions – who am I? how did I get here? Here are a few answers that may help..If not – send us an email and we can try to help you out!

What is The Greenstore? Do you just sell green things?

Yeah kinda!  The Greenstore is a sustainable lifestyle and homewares general store specialising in natural, organic and ethically sourced products with a focus on thoughtful design and functionality. We stock a diverse range of body care and cleaning products for those with sensitivities and allergies, or those simply seeking a chemical free home.

 

The Greenstore is dedicated to supporting local, regional and Australian makers and producers that are passionate about quality product with minimal environmental impact.

Who are you guys anyway?

The Greenstore began in 1994 in Brunswick Street in Fitzroy founded by Ann Eckersley, one of the first champions of sustainable Australian made products for the home and garden.  The store was then in Station Street, Fairfield for 5 years.

In 2015 The Greenstore moved to Market Street in Trentham on the edge of the Wombat State Forrest with Rhonda Watson now at the helm.  It’s a beautiful spot! Come and say hello, we are open everyday.

When should I expect my order?

The Greenstore uses Australia Post and we will post out your order within 48 hours (weekend and public holidays permitting).  After we have received your order we will email you a confirmation and tracking number for your parcel.

Oh No! My order has arrived in less-than-perfect condition! What do I do?

Let us know! We will endeavor to rectify any issues you may have with our products.  Please get in contact within 7 days to arrange exchange or replacement.

Caring for our environment

Purchasing ethical and sustainable products from The Green Store helps ensure we all look after our environment.

Supporting creative innovation

At The Green Store we love going out of our way to support local innovation and invention.

Only the best

The Green Store team takes pride in sourcing only the highest quality sustainable and ethically sourced products.